Секреты консалтинга: открываем черный ящик

Бизнес-консалтинг кажется черным ящиком для большинства аутсайдеров. Некоторые ассоциируют консалтинг с ужасающими рутинными поездками. Другие видят в консультантах фанатов Power Point. Но давайте на секунду оставим стереотипы, представив, что в самом деле ждет кандидатов, решивших посвятить себя сфере консалтинга?

Со стороны это, пожалуй, не очень заметно, но консультанты действительно работают. Просто секретность, которой окружена деятельность консалтинговых компаний, делает эту сферу менее прозрачной, нежели другие профессии. Мы возьмем три наиболее распространенных убеждения относительно управленческого консалтинга и рискнем отделить мифы от фактов.

Миф первый: консультанты ведут гламурный образ жизни

Консультанты путешествуют первым классом на большие расстояния, останавливаются в 5-звездочных отелях, кушают в лучших ресторанах – да, все это верно, но не так радужно, как кажется. Путешествия растягиваются на несколько дней, могут начинаться в 4 утра и заканчиваться поздно ночью. Неудобное время вылета сочетается с бесконечной вереницей аэропортов, пересадок и тоннами макулатуры, которые предстоит прочесть за время полета. Роскошные отели: Hilton, Hyatt, Sheraton и т.д. Но какая польза от подобных удобств, если к моменту завершения бизнес-ужина, плавательные бассейны, фитнес-центры и SPA закрыты, а ты настолько устал, что драгоценный сон – лучший подарок судьбы. Рестораны – это вкусно, красиво и эффектно. Жаль, что консультант попадает в них от силы раз в неделю, ведь из-за объема задач кушать приходится прямо в офисе во время работы. Словом, роскошь присутствует, но не остается времени, чтобы ею насладиться, а потому гламурный образ жизни консультантов – миф.

Миф второй: консультанты скрытны во всем, что делают

Консалтинговые компании скрытны по своей природе. Они проделывают долгий путь, чтобы сохранить клиента, добиться открытости, построить доверительные отношения и не допустить раскрытия информации, ИТ-систем и даже внутренних коммуникаций.

Консалтинговые компании раскручены, но застенчивы. Вы можете пройти мимо большинства офисов McKinsey в мире и даже не заметить. Консалтинговые фирмы не раскрывают своих клиентов. Кроме того, клиенты редко признают, что прибегли к услугам консалтинговой компании (хотя в некоторых областях это даже престижно). может передать престиж в некоторых отраслях). Консультант располагает конфиденциальной информацией клиента, например, планом инвестиционной кампании или сведениями о сотрудниках. Он обязан любой ценой защитить данные и постоянно прибегает к паролям безопасности, шифрованию, шредерам и пр. Словом, секретность является основной ценностью консалтинга.

Миф третий: бессонные ночи – неизбежная часть консалтинга

Консультанты вынуждены усердно работать. Иногда после работы по 80 часов в неделю, остается не так много времени на еду и сон. Конечно, если планировать свое время, поздних вечеров за компьютером можно и избежать. Хотя не все в этой жизни удается контролировать. Да и объем некоторых проектов рассчитан исключительно на полуночников. Время молодых консультантов распределяет отдел кадров, тогда как опытные консультанты вправе играть по собственным правилам.

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Кажется, в наше время, каждый второй называет себя консультантом: от специалиста отдела спиртных напитков в местном супермаркете до футбольного комментатора на телевидении. В последние 20 лет стратегический консалтинг постоянно был карьерой мечты для наиболее талантливых молодых выпускников бизнес-школ по всему миру. Но если отбросить громкие слова, то совсем немногие люди точно знают, в чем заключается работа в стратегическом консалтинге.